Agenda and minutes

Venue: Committee Rooms - West Wing, Guildhall

Contact: Alistair MacLellan  Email: alistair.maclellan@cityoflondon.gov.uk

Items
No. Item

1.

Apologies

Minutes:

Apologies were received from Hugh Morris and John Chapman.

 

 ...  view the full minutes text for item 1.

2.

Members' Declarations under the Code of Conduct in respect of items on the agenda

Minutes:

There were no declarations.

 ...  view the full minutes text for item 2.

3.

Minutes of the previous meeting pdf icon PDF 503 KB

To agree the public minutes of the meeting held on 24th November 2017.

 ...  view the full agenda text for item 3.

Minutes:

RESOLVED: That the public minutesof the meeting held on 24th November be approved as an accurate record.

 ...  view the full minutes text for item 3.

4.

Outstanding actions from previous meetings pdf icon PDF 90 KB

Joint report of The Chamberlain and The Town Clerk.

 

 ...  view the full agenda text for item 4.

Minutes:

Members considered a joint report of the Town Clerk and the Chamberlain which provided updates of outstanding actions from previous meetings.

 

ANPR Outage

The Chamberlain confirmed that the ANPR outage in autumn last year was related to a hardware failure at a third-party provider.

 

CyberArk

The Chamberlain confirmed that the CyberArk PrivateArk deployment would be complete by April.

 

Broadband Roll Out

The Chairman highlighted, for Members’ information, a letter from the Corporation to Transport for London (TfL) concerning using rail and tube tunnels to facilitate greater broadband coverage in central London.

 

In answer to a Member’s query, the Chamberlain confirmed that in future, the Corporation would make provisions for the inclusion of data sets when drafting contracts with third party broadband providers.

 

GDPR – Subject Access Requests

The Chamberlain confirmed that subject access requests would be reviewed as a part of a general rationalisation of data forms (this included Privacy Impact Assessments); this was in parallel to the preparation for the introduction of GDPR.

 

The Chairman emphasised the importance of the Member Development GDPR training sessions with the Comptroller, which are currently taking place. He suggested that all Members of the Sub Committee should attend at least one of these sessions, and that they should thereafter champion the Comptroller’s messages to other Members.

 

RESOLVED – that Members noted the report.

 ...  view the full minutes text for item 4.

5.

Work Programme for future meetings pdf icon PDF 131 KB

Joint report of The Chamberlain and The Town Clerk.

 ...  view the full agenda text for item 5.

Minutes:

Members received a Report of the Chamberlain, concerning the work programme for the next three meetings.

 

The Chief Information Security Officer & Director of Information offered to bring the “deep dive” report that he has prepared for the Audit & Risk Management Committee to the next meeting of the IT Sub Committee in March.

 

The Chairman proposed that officers add a separate vertical column on the work programme detailing a “showcase” at each meeting; this would be a technical demonstration of new IT kit (at today’s meeting officers provided a demonstration of Skype for Business).

 

RESOLVED – that Members noted the Report.

 ...  view the full minutes text for item 5.

6.

IT Division Update pdf icon PDF 167 KB

Report of The Chamberlain.

 ...  view the full agenda text for item 6.

Minutes:

Members received a Report of the Chamberlain concerning the IT Division.

 

The Chamberlain began by highlighting the significant steps forward the IT Division had made since this time last year, whilst praising the improvement in the relationship between the Corporation and Agilisys. The key now was to build on this good work, and for the Corporation has a whole to harness the new IT tools and platforms to ultimately improve performance.

 

Members were keen to see more on options for the Committee Services team to employ an encrypted email solution when distributing Committee Papers to Members; concerns were raised that the current situation was unsecure. A Member reminded the Committee that adhering to GDPR did not require a secured delivery platform (such as Egress) and it was the responsibility of Members to ensure they were handling information correctly; in response the Chief Information Security Officer & Director of Information stressed that the option of such a platform would be in addition to the Corporation’s wider efforts to ensure a greater level of cyber security (including GDPR); he emphasised that a key, practical and short term part of these efforts was to finalise a consistent approach to Members’ email addresses; once this was completed, the Corporation could then look at employing a secure platform for Committee papers. Furthermore, he confirmed that the Corporation did not currently have an overarching Security Policy.

 

The Chamberlain confirmed that he would return with a Report on employing a secure platform/Egress at next month’s Sub-Committee meeting, this would include more background, future options, and input from relevant departments.

 

RESOLVED – that Members noted the Report.

 ...  view the full minutes text for item 6.

7.

IT Risks Update pdf icon PDF 132 KB

Report of The Chamberlain.

 ...  view the full agenda text for item 7.

Minutes:

Members received a Report of the Chamberlain concerning the IT Division’s risks.

 

The Chairman was keen that future iterations of the Report should include the implementation of GDPR. He looked forward to seeing the GDPR Update Report at the Sub-Committee’s meeting in March.

 

RESOLVED – that Members noted the Report.

 ...  view the full minutes text for item 7.

8.

New Customer Satisfaction Measures pdf icon PDF 625 KB

Report of The Chamberlain.

 ...  view the full agenda text for item 8.

Minutes:

Members received a joint Report of the Chamberlain and Agilisys concerning customer satisfaction measures.

 

A Member queried the rationale in utilizing the Net Promoter Score (NPS) methodology; officers reassured him that, although the goal was to cut down on bureaucracy, NPS was commonly used across the public sector and would provide robust and easier benchmarking.

 

RESOLVED – that Members noted the Report.

 ...  view the full minutes text for item 8.

9.

IT Division - IT Service Update pdf icon PDF 496 KB

Report of The Chamberlain.

 ...  view the full agenda text for item 9.

Minutes:

Members received a Report of the Chamberlain concerning IT service availability.

 

RESOLVED – that Members noted the Report.

 ...  view the full minutes text for item 9.

10.

Agilisys Contract - Responsible Procurement Changes pdf icon PDF 221 KB

Report of The Chamberlain.

 ...  view the full agenda text for item 10.

Minutes:

Members received a Report of the Chamberlain concerning the Responsible Procurement measures in the Corporation’s contract with Agilisys.

 

Members commended the changes being undertaken, whilst expressing their regret at the reduction in apprentices.  The Chamberlain emphasised that the changes were a good news story, the strategy was setting an example for other organisations in both the public and private sectors.  

 

RESOLVED – that Members noted the Report.

 

 ...  view the full minutes text for item 10.

11.

Risk Management - Committee Papers

Verbal Report of The Chamberlain and The Town Clerk.

 ...  view the full agenda text for item 11.

Minutes:

This subject was addressed in Item 6.

 ...  view the full minutes text for item 11.

12.

Sub Committees Terms of Reference pdf icon PDF 118 KB

Report of The Town Clerk.

 ...  view the full agenda text for item 12.

Additional documents:

Minutes:

Members received a Report of the Town Clerk concerning the Sub-Committee’s Terms of Reference.

 

Members requested that the Town Clerk ensure the wording aligned with the amended wording in the (Grand) Finance Committee’s Terms of Reference document.

 

RESOLVED – that Members approved the following:

 

·         subject to any comments and agreement, approved the Terms of Reference

of the IT Sub Committee for submission to the Court (as a sub set of the

Finance Committee Terms of Reference) as set out in the appendix 1;

 

·         considered the frequency of meetings of the Sub-Committee to be adequate; and

 

·         agreed that any changes to the Terms of Reference required in the lead up to

the appointment of Committees be delegated to the Town Clerk, in

consultation with the Chairman and Deputy Chairman.

 ...  view the full minutes text for item 12.

13.

Questions on matters relating to the work of the Sub Committee

Minutes:

There were no questions.

 ...  view the full minutes text for item 13.

14.

Any Other Business that the Chairman considers urgent

Minutes:

There was one item of urgent business.

 

A late report (for information) was received by Members concerning the Data Protection Bill 2017.

 

A Member emphasised that more work needed to be done on ensuring the guidance on personal liability for Co-optees of the Corporation was more effective.

 

One Member suggested that officers and Members should keep up-to-date with the Information Commission Office’s newsletter, which provided useful updates on GDPR.

 

RESOLVED – that Members noted the Report.

 ...  view the full minutes text for item 14.

15.

Exclusion of the Public

MOTION - That under Section 100(A) of the Local Government Act 1972, the public be excluded from the meeting for the following items on the grounds that they involve the likely disclosure of exempt information as defined in Part I of Schedule 12A of the Local Government Act.

 ...  view the full agenda text for item 15.

Minutes:

 

RESOLVED - That under Section 100(A) of the Local Government Act 1972, the public be excluded from the meeting for the following items on the grounds that they involve the likely disclosure of exempt information as defined in Part I of the Schedule 12A of the Local Government Act.

 

 ...  view the full minutes text for item 15.

16.

Non-public minutes of the previous meeting

To agree the non-public minutes of the meeting held on 24th November 2017.

 ...  view the full agenda text for item 16.

Minutes:

The Sub-Committee approved the non-public minutes of the meeting held on 24 November 2017 as an accurate record.

 ...  view the full minutes text for item 16.

17.

Outstanding actions from non-public minutes of previous meetings

Joint report of The Chamberlain and The Town Clerk.

 

 ...  view the full agenda text for item 17.

Minutes:

Members received a Joint Report of the Chamberlain and the Town Clerk.

 ...  view the full minutes text for item 17.

18.

City of London Police Telephony Gateway Paper

Report of The Chamberlain.

 ...  view the full agenda text for item 18.

Minutes:

Members received a Report of the Chamberlain.

 ...  view the full minutes text for item 18.

19.

Transformation - Strategic

Minutes:

19a

Transformation Update (including closedown of Phase 1)

Report of The Chamberlain.

 ...  view the full agenda text for item 19a

Minutes:

Members received a Report of the Chamberlain.

 ...  view the full minutes text for item 19a

19b

City of London and City of London Police - Phase 1 and Phase 2 Strategy

Report of The Chamberlain.

 ...  view the full agenda text for item 19b

Minutes:

Members received a Report of the Chamberlain.

 ...  view the full minutes text for item 19b

19c

IT Strategy Additional Design Principles

Report of The Chamberlain.

 ...  view the full agenda text for item 19c

Minutes:

Members received a Report of the Chamberlain.

 ...  view the full minutes text for item 19c

20.

IT Security Update

Report of the Chief Information Security Officer & Director of Information.

 ...  view the full agenda text for item 20.

Minutes:

Members received a Report of the Chief Information Security Officer & Director of Information.

 ...  view the full minutes text for item 20.

21.

Non-public questions on matters relating to the work of the Sub Committee

Minutes:

There was one non-public question.

 ...  view the full minutes text for item 21.

22.

Any Other Business that the Chairman considers urgent and which the Sub Committee agree should be considered whilst the public are excluded

Minutes:

There was no other non-public business.

 ...  view the full minutes text for item 22.