Agenda item

Healthwatch City of London Progress Report

Members received a report by Healthwatch City of London providing an update on the progress made since HealthWatch City of London (HWCoL) was established as a Charitable Incorporated Organisation (CIO) in September 2019.

Members were advised that the new manager and other new staff members joined HealthWatch weeks before the lockdown and the new team had worked hard under unusual circumstances. HealthWatch’s main priority has been to gauge the public’s experience of Covid-19 and have produced a number of surveys concerning access to healthcare, mental health support and social care. With regards to dental care, it was noted that mystery shoppers had identified that accessibility was not as being portrayed.

HealthWatch have been offering coffee meetings for carers via Zoom throughout lockdown and continue to work with colleagues in Hackney and Tower Hamlets to help ensure access to healthcare for all.

In response to a query concerning the annual Business Plan, Members were advised that the report was currently being drafted and would come to the next Board meeting.

The Chairman thanked HealthWatch and congratulated staff for adapting so well.

RECEIVED.