Agenda item

Customer Relationship Management (CRM) Update

Report of the Director of Economic Development.

Minutes:

The Sub Committee received a report of the Director of Economic Development concerning the progress on the Strategic Engagement and Events Management (SEEM) applications for City Dynamics.

 

One Member questioned the wording in the report, which set out that the development had included GDPR compliance “by default”, and it was agreed the wording should be changed to “by design”.

 

Following a question, Members also heard how this system would produce reports for Committees. In addition, Members wanted to have further clarity on the budget for this programme as IT Sub Committee had been told that the IT associated budget was not on budget.

 

RESOLVED, that:

·         The progress of the City Dynamics project be noted.

 

Supporting documents: