Agenda item

A joint presentation from the Integrated Programme Manager and NHS City and Hackney.

During the discussion, the following points were noted:

• Officers were working to minimise the risk of the City and Hackney  programme becoming ‘lost’ in terms of the wider North East London System.   However, a wider system includes Bart’s Healthcare and Tower Hamlets Clinical Commissioning Group (CCG), which registers some City of London residents at its GP Practices.

• Members felt that it was unacceptable to expect vulnerable residents, who might not have access to on-line appointment systems, to wait outside GP surgeries to make appointments. 

• In respect of an IT failure last week, the officers agreed to provide a response from the Neaman Practice.  Members noted that the Chairman and Deputy Chairman of the Health and Wellbeing Board met regularly with the Senior Partner at the Neaman to discuss patients’ comments and complaints. 

In concluding, the Chairman and Members thanked officers for a helpful presentation and noted the deadline of 27^th September 2019 for comments.  Members were invited to email officers outside of the meeting.