Agenda item

Report of the City Surveyor.

The Committee received a report of the City Surveyor containing details of five public escalators/lifts that were in service for less than 95% of the time.

A Member questioned the official reported response rate or target for those stuck in lifts and referred to a recent case where he had been informed that one lift user had waited for over an hour for a response and, as a result, was forced to call the fire brigade in order to be released. The City Surveyor responded that the emergency response rate target with contractors was 30 minutes and that this had been achieved 100% of the time to date. She added that she had not been made aware of the particular incident referred to previously but would now seek to take this up separately with contractors.

Another Member referred to the lift failure at London Wall West and questioned whether there had been any further progress in terms of access here. He added that the escalators at this same location were also out of service for much of the same period. The City Surveyor confirmed access issues continued and that this was a difficulty particularly if failures happened out of hours.

RECEIVED.