Agenda item

Report of the Director of the Built Environment.

The Committee considered a report of the Director of the Built Environment regarding the recent performance of Amey plc, the City Corporation’s Street Cleansing, Refuse Collection and Ancillary Services contractor, and the number of service failures, the majority of which stem from a change in the Amey contract management team.

In response to a Member’s question, the Transportation and Public Realm Director confirmed that there was already a system in place where officers met with Amey on a regular basis, and these meetings had been used to resolve issues; however there had been an impact on officers’ time and as a result, some departmental work had slipped.

Members expressed their concern that officers had been required to work so closely with the contractor in order to assist them in meeting their obligations. The Transportation and Public Realm Director explained that as part of the improvement measures, new personnel had been recruited by the contractor and it had been made clear that if improvements were not made, a potential consequence could be the termination of the contract. However, although the street cleanliness levels remained satisfactory the City Corporation continues to work with the contractor to resolve matters.

RESOLVED – That the Committee note the report.