Agenda item

Head of Centre's Report on the Performance of the Centre in 2012

Report of the Head of Centre, Epping Forest (copy attached).

Minutes:

The Committee considered a report of the Head of Centre which informed Members on the activity and performance in 2012 at the Epping Forest Field Centre.

 

The Head of Centre explained that all the key performance indicators had been met in 2012 and that it had been by a number of measures the best year yet; customer satisfaction had been good with 98% of learners saying that they had a significant increase in the understanding of the environment and that their expectations had been met or exceeded. The teaching and grant income had been good in 2012 and some decisions had been taken to reduce staff costs.

 

In response to a question, the Head of Centre reported that the furthest outreach site was in West Ham Park, a discussion took place on the importance of working with the deprived/challenging environments bordering the park and the value of the work being done by the Centre and various other partners in this respect.

 

RECEIVED

 

Supporting documents: