Agenda item

Report of the Director of Community & Children’s Services.

The Sub Committee received a report of the Director of Community and Children’s Services which gave Members a general update on Housing Service performance from 1 October 2013 to 31 March 2014. The Head of Housing Management highlighted the breakdown of the 2013/14 Estate Satisfaction Survey responses which had highlighted some areas for work; e.g. 69.39% of residents responded that they feel safe on estates; officers were therefore unpicking the perception of why 30.61% did not feel safe. 

Members noted that the number of people on the housing waiting list had reduced as people with no connection with the City, and therefore ineligible, had been removed. Officers reported that 98.5% of rent had been collected, giving a year end figure of 98.6%; Members agreed this was a very impressive achievement and formally expressed their thanks to the officers involved.

In response to Members’ questions, the Head of Housing Management reported that more resources were put into rent collection, but that some evictions took place in the case of long-standing non-payment.

RESOLVED – That the report be noted.