Agenda item

A Report of the Chamberlain

The Sub-Committee received a report of the Chamberlain which provided Members with an update on the Managed IS Service Contract, Capacity Management and the Public Service Network (PSN) accreditation with the Police. 

Managed Service Contract

Members noted that there was a slight increase in Priority 1 and Priority 2 issues. The Information System department and Agilisys had been working together to rectify the problem with escalating service issues.

Capacity Management Storage

Members noted that the City of London Corporation had to reduce the storage they used by 18% over the duration of the contract with Agilisys. Training would be provided to help users determine which files needed to be kept and thereby reduce storage space.

Members questioned whether online storage options would be a good alternative to Agilisys’s storage options and asked Officers to prepare a proposals and options report on capacity Management Storage.

Public Service Network (PSN)

Members were informed that, in line with Public Service Network requirements, Agilisys would be conducting a Health Check for systems across the City of London Corporation. This would highlight the areas that needed to be addressed to ensure accreditation.

Members requested that future reports contained more detail that was relevant to the Sub-Committee.

RESOLVED – That the report be noted.