Agenda item

Verbal report of the Director of Community & Children’s Services.

The Board received a presentation from Emma Martin and Martin Hammond from the Tenancy Support Team, after which Members of the Committee had the opportunity to ask questions.

The Tenancy Support Team worked with vulnerable tenants who, for a variety of reasons, were unable to manage their tenancy without support. The team worked with numerous types of organisations to offer short to long term support (depending on what was needed). Members were taken through two anonymised case studies, from the initial referral through assessment, intervention and the outcomes. In response to Members’ queries, Mr Hammond confirmed that the team worked with all City tenants, including those in other boroughs. Members noted the complexity of liaison arrangements, and advised officers that Allocated Members could help wherever possible. With regards to problems with numeracy, Mr Hammond reported that the Money Matters training being offered on the Middlesex Estate was invaluable to help residents manage their own finances.

The Chairman thanked Ms Martin and Mr Hammond for their presentation.