Agenda item

Report of the Chamberlain. This report will also be considered by the Finance Committee on 15 December 2015.

The Sub-Committee considered a report of the Chamberlain which provided an update on the performance of the Information Technology Division over the previous quarter.

The Chamberlain provided Members with further information regarding the power outage which had affected IT service provision on the 23 November and the interruption to internet connectivity, caused by a fibre break, which had occurred on the 11 December. The Chamberlain advised that following on from the power outage, further planned maintenance had been required to rectify faults with both Fire Control System and the Uninterruptable Power Supply. This maintenance had successfully completed overnight on the 11/12 December.

The Sub-Committee discussed the service outages noted that the outages implied that there was not sufficient resilience within the IT systems to ensure that they could continue to operate in adverse situations, and had also demonstrated exactly how vulnerable the Corporation’s operations were to loss of IT services. The Chamberlain agreed that there was not sufficient resilience, with a number of areas reliant on single points of failure, with some of these being aging components. The Chamberlain highlighted that the Sub-Committee was asked to consider three reports within the non-public part of the agenda to progress projects which would seek to improve the IT infrastructure and build in more resilience.

The Sub-Committee agreed that due to IT being integral to the organisation, the Sub-Committee should be provided with updates on the improvements to the resilience of IT services at every meeting.

The Sub-Committee also requested that the Outstanding Actions report be updated to include details of agenda items for future meetings

RESOLVED – That the Sub-Committee:

a)    notes the report.

b)    requests that an update on improvements to the resilience of IT services be provided to every Sub-Committee meeting.

c)    requests that the Outstanding Actions report be updated to include details of agenda items for future meetings.