Agenda item

IT Division - Member Update

Report of the Chamberlain.  

Minutes:

The Sub-Committee considered a report of the Chamberlain which provided Members with an update regarding recent developments in the Information Technology Division. The Chamberlain advised that there were a number of elements to improving the performance of the service; the development of a long term vision, improved risk management, having determined priorities and greater resources.

 

In response to reports from Members of ongoing issues they had experienced with the service, it was acknowledged that there were many areas that needed improvement. Outages were still occurring but it was confirmed Officers were now more aware of how to respond to, and resolve issues quickly. Chief Officers were supportive of the need to enhance the skills in the division and were aware of the scale of the challenge.

 

In response to a query from a Member it was reported that the Solutions Architect role would be replaced with a two year fixed contract position (with a longer term lower grade position to be determined). Short term interim roles would be used to test new roles in the division and ensure their effectiveness. The learning would inform future job descriptions for the permanent roles that would follow.

 

RESOLVED – That the Sub-Committee notes the report.

 

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