Report of the Chamberlain.
Minutes:
The Committee considered a report of the Chamberlain which provided an update on the work, over the last quarter, of the three main Divisions within the Chamberlain’s Department.
A Member noted that the report indicated that, in relation to the IT contract, resolution of Priority 1 incidents was 54% for the City of London Police, and asked whether this was the target or performance. The Chamberlain explained that this was annual performance and the target was 98%. The Deputy Chairman explained that this poor performance had been largely due to poor performance in the first quarter of 2016/17 and recent performance had been greatly improved.
The Chairman requested that a note be circulated to the Committee to clarify this issue and that a report providing further information be submitted to the next meeting of the IT Sub-Committee.
RESOLVED – That the Committee notes the report.
Supporting documents: