Agenda item

Financial Services, City Procurement and IT Quarterly Update

Report of the Chamberlain.

Minutes:

The Committee considered a report of the Chamberlain which provided an update on the work, over the last quarter, of the three main Divisions within the Chamberlain’s Department.

 

A Member noted that the report indicated that, in relation to the IT contract, resolution of Priority 1 incidents was 54% for the City of London Police, and asked whether this was the target or performance. The Chamberlain explained that this was annual performance and the target was 98%. The Deputy Chairman explained that this poor performance had been largely due to poor performance in the first quarter of 2016/17 and recent performance had been greatly improved.

 

The Chairman requested that a note be circulated to the Committee to clarify this issue and that a report providing further information be submitted to the next meeting of the IT Sub-Committee.

 

RESOLVED – That the Committee notes the report.

Supporting documents: