Joint report of the Director of HR and the Head of Corporate Strategy and Performance.
Members received a joint report of the Director of Human Resources and Head of Corporate Strategy & Performance relative to the Organisational Change Management Risk which was approved to be included on the Corporate Risk Register by the Committee on 15 January 2019.
In the autumn of 2018, Officers completed a survey where 51% of respondents indicated that they had no opinion of how the City Corporation managed change, 29% thought change was managed well, and 20% thought change was not managed well, demonstrating that there are areas of improvement.
The Deputy Chairman (External) noted the importance of communication during times of change; and advised that the risk rating should be higher considering the potential impact on the organisation should change go wrong. The Head of Corporate Strategy & Performance agreed that the rating would be re-assessed. Members further advised that contractors should also be surveyed.
RESOLVED – That the report be received and its contents noted.