Agenda item

Digital Adoption Dashboard for the City of London Corporation

Presentation by the Chamberlain.

Minutes:

The Sub Committee considered a presentation from the Chamberlain regarding proposals to support Departments along the Digital Services Strategic Road Map pathways.

 

The Sub-Committee were given updates on the volume of work delivered through Microsoft. The use of Teams has increased up to 2300 regular users, this number was at 1200 a year ago. There was an increase in Teams meetings being held. Skype had been retired by the City early, ahead of Microsoft decommissioning it.

 

The newly refurbished AV equipment in the meeting rooms at Guildhall were already proving their worth – but usage was expected to increase along with the return to office working.

 

It was noted that it was not helpful to directly compare departments due to types of roles held. For example, officers in Open spaces and Markets would not necessarily be desk based for much of the day (if any). This was not negative, but it was interesting to see adoption/take up.

 

SharePoint usage had increased from 1200 sites to 1800. This had become a key tool in last year.

 

IT were reaching out to departments to find out what was holding them back and finding digital solutions, instilling a culture of continuous improvement.  There was an ambition to benchmark against other organisations, particularly those with Local Authority functions, in order to learn lessons on hard to reach areas and digital inclusion policy and training

 

RESOLVED – That the presentation is noted.

Supporting documents: