Agenda item

Report of the Director of Community and Children’s Services.

The Sub Committee received a report of the Director of Community and Children’s Services which provided an update on performance and management information on key areas of work in the Housing Service. The Sub Committee received this report twice yearly, and it covered the period from 1st October 2020 to 31st March 2021.  Members welcomed the new, clear format of the dashboard. 

During the discussion and questions, the following points were noted:

1. Receipts for hall hire do not reflect service charges and other complexities concerning the budget.
2. A Voids Group meets regularly to monitor individual properties and those taken out of action for works or pilot projects.  The officer agreed to include a Voids KPI in the next report.  The Lone Working KPI was also due for review.
3. Members asked for an annual oversight on the issues which are preventing the repairs targets from being achieved, as they might be able to offer support.  The Assistant Director advised that issues are raised at regular contractor meetings but there are occasional access problems, which have been exacerbated by the pandemic.  
4. The Deputy Chairman suggested it would be helpful if the issues were broken down into larger groups; i.e. - leakage, damp, electrical etc.  The officer agreed to work with the Repairs Service to produce reports in this format and would provide an update on progress at the next meeting. 

RESOLVED, that – the report be noted.