Agenda item

Service Level Agreement (SLA) Quarterly Review: April - June 2021

Report of the Director of Community and Children’s Services.

Minutes:

The Committee received a report of the Director of Community and Children’s Services which updated Members on the review of the estate wide implementation of Service Level Agreements (SLAs) and Key Performance Measures (KPIs) for the quarter April – June 2021. The report also provided comments from the House Officers and the Resident Working Party and an ongoing action plan for each of the SLAs.

 

RESOLVED, that – the report be noted.

 

Supporting documents: