Agenda item

Report of the City Surveyor.

The Committee received a public lift report of the City Surveyor for the period 08/02/2022 – 10/04/2022.

A Member commented that a number of public lifts were at the end of closed walkways, and that notices should be put up well in advance of the lift in order to notify and divert intended users at an earlier stage, as this would be beneficial for users with limited mobility. The Member added that given the frequency with which some lifts and escalators were out of order, officers should consider reaching out to partner organisations that operated similar numbers of lifts and escalators to discuss availability and maintenance, and if performance was better elsewhere, to discuss what lessons could be learnt. Another Member added that the Committee had previously discussed the online reporting of availability.

The City Surveyor apologised for any individual difficulties caused by unavailability, and advised that reporting was currently possible via text and email, and maps showing the nearest available alternative were included with notices attached to lifts and escalators that were not available. The City Surveyor then acknowledged Members’ frustrations over the recent poor performance of the London Wall West escalators.

The Chairman asked that additional information on the provision of an online portal for reporting closures be provided with the next public lift report to Committee.

RESOLVED – That the report be noted.