Report of the Chief Operating Officer.
The Committee received a report of the Chief Operating Officer describing the Shared Services Agreement covering all I.T. services delivered to the City of London Police.
The Committee noted that the report concluded that financial penalties for poor performance against agreed targets were not feasible or practical. The Committee discussed whether other penalties for not meeting KPIs should be considered. The Chief Operating Officer agreed that this would be part of an ongoing conversation.
A member expressed concern at the chart displaying the City of London Corporation and Police P1 and P2 incident trend and suggested the development of a strategy to target each issue. The Chief Operating Officer explained that a number of the incidents related to external platforms outside of the City of London Corporation’s remit.
A member commented that it was important to be clear about the Committee’s responsibilities in relation to the Shared Services Agreement.
the report be noted.