Repot of the Executive Director, Community and Children’s Services.
Members received a report of the Executive Director, Community and Children’s Services, which provided the results of the Residents’ Satisfaction Survey undertaken in October 2022. The Interim Head of Barbican Estates (BE) advised that an action plan would be produced and rolled out over the next couple of months. Members of the RCC would receive the action plan ahead of the next scheduled meetings of the RCC/BRC in March 2023.
Members expressed concern at the poor findings from the Survey. The Head of BE explained that meetings were underway with service providers, and the raw data would be analysed by the independent Consultants and fed into the BEO review.
RESOLVED, that – the report be noted.