Agenda item

To agree the public minutes of the meeting held on 23 May 2023.

RESOLVED, That the public minutes of the meeting of 23 May 2023 be approved as an accurate record of the proceedings subject to an addition being made to the discussion on Item 5 in relation to commercial Apps being used to report issues (see below).

Matters Arising

Rerouting of Number 11 Bus

In response to a Member’s question, an Officer stated that he was not aware of the Policy Chairman having received a response from TfL to his letter about changes to the Number 11 bus route. The Officer would check this. The Member suggested that if a response had not been received, a letter be sent to a senior officer at TfL for a response. In response to the Chairman’s question, the Member advised that the bus had been rerouted and the letter was requesting it be routed back to the previous route.

Use of Commercial Apps to Report Issues

In response to the amendment to the minutes of 23 May 2023, an Officer stated that there were a number of routes which complaints, reports and queries came through and this was being streamlined. There was no intention to develop a City App and the preferred approach would be to leverage third party smartphone Apps as the primary reporting channel.