Agenda item

Members are asked to note the Sub-Committee’s Action Tracker.

The Sub-Committee received the actions tracker and noted the following:

1. Regarding the action in respect of vehicle charging points, feasibility studies identified that many of the sites needed more remedial work to the electrical installations than originally anticipated. The Chair highlighted the changes that were expected regarding the abolition of the purchase of fossil fuel consuming motor vehicles and encouraged officers to look at infrastructure, and more innovative technologies that were available for use on City of London Corporation’s estates.

2. An officer provided an update on automatic door devices in which they confirmed that an access audit was to be conducted across all of the estates and a report shall be brought to the Sub-Committee at its next meeting advising Members of the next steps needed.

3. The Chair had asked for a report to be brought to the Committee at its next meeting regarding the arbitration panel being a part of the complaints process,

4. An officer provided an update concerning the new repairs and maintenance contract, advising Members that the consultant (Pennington) tender documentation and that all issues had been discussed with Pennington and raised with both the Corporation’s Legal team and Procurement team. In response a Member asked when the Sub-Committee shall be able view and comment on the tender document, and it was agreed that once a draft had been produced that it shall be circulated to Members for comment.

5. A member raised a question regarding the September 2022 Customer Service Review and asked officers for the results of this exercise and what actions the City of London Corporation had taken already; the potential costs to the Housing Revenue Account (HRA) were mentioned also. Officers confirmed that repairs dominated the review, and a resident focus project was formed which aimed to improve policies, procedures and service standards. A report showing the results of this review had been expected to be submitted to the Sub-Committee in June 2023 but officers were content to circulate to Members after this meeting and also for it to be included on the agenda as an item for information at the next meeting.