Agenda item

Service Level Agreement

Minutes:

In respect of the lift programme, Members of the RCC remained concerned that lifts on the Barbican Estate were still in a state of disrepair with some being out of action for a number of weeks. It was their expectation that the lift programme would be commencing soon and were keen to know what the BEO was doing to resolve this. The Assistant Director advised the Committee that the BEO was aware of the ongoing issue with lifts and a lot of work was needed to resolve the issue. Their aim was to employ an expert consultant and target lifts, which required repairs, in a more structured way. The mechanical plant which supported the lifts across the estate was deemed to be in a fairly good state. However, the electrical components in most lifts were obsolete and needed replacing. The Assistant Director advised Members that ILECS, an expert industry-leading consultant, would be most appropriate in establishing a project with the BEO to resolve the ongoing issues with the lifts.

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