Agenda item

Report of the Executive Director, Community & Children’s Services.

The Committee received a report of the Executive Director, Community & Children’s Services concerning updates on the City of London Corporation’s response to cost-of-living pressures experienced by City of London residents.

The following points were noted:

• Household Support Fund: Members were informed that the budget for the Household Support Fund had been extended until March 2026.
• Communication and Awareness: In response to a question raised by a Member officers confirmed that there was a dedicated web page for cost-of-living support, prominently featured on the City of London website. The housing resident newsletter also focuses on cost-of-living issues, and residents are directed to City Advice for comprehensive support.
• Effectiveness of Communication: Concerns were raised about the accessibility and effectiveness of communication efforts. It was suggested that more proactive measures are needed to ensure that those most in need are aware of the available support.
• Winter Measures: The need for additional winter measures, similar to those provided in the last two years, was highlighted. Officers were asked to bring back proposals for these measures.
• Member Support: Members were encouraged to direct residents to City Advice for holistic support and to help raise awareness of the available services.
• Independent Review: It was suggested that an independent review of the effectiveness of communication strategies be conducted, potentially involving digital services or the communications department.