Minutes:
A Member appreciated that it was not cost effective for all repair and maintenance jobs, particularly the smaller ones, to be physically inspected by an officer before the contractors were paid. However, the Member asked if it was a requirement for contractors to send photographic evidence that the task had been properly completed before payment, for works in common parts and flats.
The response was that it was a pre-existing process for all contractors to submit photographic evidence alongside their invoice. The works were then inspected on a desktop using the photographic evidence, which meant that officers did not have to visit the works on site. For cases of non-compliance with this process, officers would return and request the information from the contractor.