Agenda item
Ombudsman Choice for Barbican Residents
Report of the Executive Director of Community and Children’s Services.
Supporting documents:
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Property Ombudsman Paper, item 11.
PDF 146 KB -
Appendix 1 - Property Ombudsman Cost Breakdown, item 11.
PDF 323 KB
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Appendix 2 - Property Ombudsman Complaint Handling Toolkit (Residential Leasehold Management), item 11.
PDF 2 MB
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Appendix 3 - Housing Ombudsman Complaint Handling Code, item 11.
PDF 877 KB
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Appendix 4 - Barbican Complaint Statistics, item 11.
PDF 211 KB