Agenda item

Service Level Agreement Working Party

Minutes:

 

A Member noted that the report on repairs orders showed that there were five houses in one quarter which had significantly more orders than the rest. The Assistant Director agreed to follow up outside of the meeting but recognised that there were various reasons why certain blocks may have disproportionate orders.

 

Another meeting between the SLAWP and officers was expected to take place to finalise a decision of adopting the Housing Ombudsman. Questions were being drafted to obtain legal advice from the Federation for Private Residential Associations.

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