Agenda item

Report of the Executive Director, Community & Children’s Services.

The Sub-Committee received a report of the Executive Director, Community & Children’s Services concerning City of London, Children’s Services Practice and Impact Review Summary, Aidhour Scrutiny September 2024 – February 2025.

It was noted that as part of the ongoing quality assurance framework, ten practice reviews were completed during this six-month period. The reviews consistently rated the quality of social work practice as outstanding in 80% of cases and good in the remaining 20%, reflecting a high standard of provision.

Outcomes for children and young people were rated as outstanding in 60% of cases, good in 20%, and requiring improvement in 20%. It was noted that while social workers are making their best efforts, outcomes can vary due to external factors affecting the lives and needs of the children and young people.

The review process involved an initial examination of casework on the electronic recording system, followed by triangulation with feedback from children, young people, families, allocated workers, and line managers. Practitioners and managers were found to be constructively engaged in reflecting on and improving their practice. Feedback from service users was particularly valuable in understanding their day-to-day experiences.

A consistent moderation process has strengthened the review framework, enabling senior leaders to maintain a clear and transparent view of operational service delivery. This also supports meaningful dialogue with reviewers—both internal and external—about what constitutes good and outstanding practice. The process encourages continuous improvement and creative thinking, especially in cases where outcomes remain suboptimal despite strong social work input.

RESOLVED – That, the report be noted.