Agenda item

Report of The Chamberlain.

The Chairman advised Members of the impact of project sapphire and its impacts on the organisation, and it had been agreed that DITS officers would provide a monthly update to the Chairman of the Corporate Services Committee, and periodic reports would still be submitted to the Digital Services Committee.

The Deputy Chair asked for further clarification of who was representing the Digital Services Committee on the Programme Board to which the Chairman confirmed that he was now the representative.

A Member noted that the project was vital and crucial to the City Corporation and asked for officers to advise the Committee of how well the project was progressing, and that it’d be useful to talk to those who utilise the system. He suggested that a future meeting that services users be invited to speak so that Members could understand how  the ERP was operating. The Chairman advised the Committee of the weekly meetings held with the Director, Information and Technology, the Chamberlain and other DITS officers and suggested that the subject of interviews be discussed here before progressing further, and that Members would be provided with an update at a subsequent meeting. A Member asked if there was a plan to introduce online regular user surveys and the Director advised the Committee that there was a network of change champions who were surveyed on a regular basis. Officers also advised that there was software built into the solution which allowed for regular performance checks to be undertaken.

RESOLVED, that – the report was received and its contents noted.