Agenda item

To receive the draft minutes of the previous RCC meeting held on 3 November 2025.

The Chair of the Barbican Resident’s Consultation Committee (RCC) was invited to speak on matters relating to the most recent RCC meeting. Members noted the following:

Repairs & Maintenance (lot 2) – In House Update on Phased Implementation

• The risks of transferring repairs and maintenance in-house had been reduced by moving to Elkins first.
• The update did not mention resident involvement, which needed to be finalised.

Report of Major Works Programme

• The RCC was concerned there may not be sufficient resourcing or time to map critical programme pathways and project interdependencies. In response, officers advised Members there was currently sufficient staff, however resourcing would be reviewed yearly and business cases for critical projects may require additional staff.
• A planned external review would be undertaken within the next 18 months to ensure all areas are covered.
• The RCC sought clarity about the remit of the fire door project, so officers agreed to investigate whether it covered the cupboard doors only or extended to the cupboards behind them.
• Officers agreed to align all future reporting with financial year timelines to ensure consistency. 

Report of the Reporting Committee

• The RCC welcomed the Barbican Estate Office organisational chart and looked forward to receiving the communications strategy. The RCC would ensure this was circulated so residents knew who to contact and how.

2024/25 Barbican Estate Service Charges Actuals

• The RCC Chair noted significant progress had been made resolving service charge issues, including some of the old heating costs, and the balance of payment for electricity would be made in March 2026.
• Some lifts would be replaced now to allow for spares to continue until the lift review could be implemented.  

Service Level Agreement Working Party

• The RCC Chair noted the Service Level Agreement Working Party expressed concern about deterioration in the timeliness of repairs and felt that reporting and communication needed to be improved.