Agenda item

To receive a report of the Chamberlain.

The Sub-Committee received a report of the Chamberlain outlining lessons learnt from the website overhaul project.

The Chief Information Officer stated that issues with the project had stemmed from two key areas, the absence of strong project management and inadequate testing; these had added significant risk to the new site launch. He added that contractors had been brought in to make improvements. He highlighted that the changes made as a result of the lessons learnt on this project would assist in the smooth running of future projects.

In response to a Member’s question, the Chief Information Officer advised that other projects had been affected as a result of the extra resources required to finish the website refresh.

RECEIVED.