Agenda item

A report of the Director of Open Spaces (copy attached).

The Open Spaces Business Manager introduced a Quarterly Performance Update on the Open Spaces Business Plan, noting that KPI13 Efficient receipting of invoices was currently classed as ‘red’ due to the fact that a dedicated member of the Chamberlain’s staff was no longer focusing exclusively on this role. She reported that mitigating action was already underway to ensure that this Key Performance Indicator (KPI) improved as soon as possible.

The Committee proceeded to discuss the update, during which the following questions and remarks were made:

·         In response to a question from a Member the Business Manager confirmed that the KPI on the number of accidents includes  those reported by both staff and members of the public.

·         During a general discussion on the benchmarks used when measuring KPIs, the Director noted that it was difficult to assign meaningful benchmarks across the whole spectrum of KPIs, and a Member noted that nonetheless it was important to ensure a consistent pattern of continuous improvement.

·         In response to a positive comment from a Member on the increased use of the Open Spaces website the Director reported that the webpages on Open Spaces, were the second most visited part of the City of London website.

·         A Member commented that he was pleased that overall there was only one ‘red’ KPI.

·         In response to a question from a Member over what efforts were being made across the Open Spaces Directorate to match the commitment to sustainability demonstrated by the installation of photovoltaic cells on the Highgate Wood Machine Shed, the Director replied that a number of projects were in train, including the use of electric quad bikes to cut down on fuel consumption.

RECEIVED