Agenda item

Report of the Director of Community and Children’s Services

Members received a report of the Director of Community and Children’s’ Services about the recent survey.  During the discussion and questions, the following points were raised:

·         All the notice boards on the Estate had advertised the survey, in order to include non-internet users.  The response rate had been good but the number of responses on paper had been very low (just 5 or 6).

·         It was difficult to offer a comparator to the last survey as the format had changed but this could be done next time.  The Chairman offered to assist with the formatting of the next survey.

·         Further information on the out of hours survey would be available shortly.

·         Given that on-line processing of surveys was less time consuming, officers would consider conducting an annual survey

In concluding, members thanked the Estate Office for a helpful survey.