Agenda item

Annual Quality Assurance Review

Report of the Director of Community and Children’s Services.

Minutes:

Members received a report of the Director of Community & Children’s Services summarising the quality assurance activity from the past 12 months. Officers reported that findings had been shared with social workers through team meetings and reflective practice sessions, and improvements were being made as a result of these such as support for remote working and more focus on positive feedback. In response to a Member’s question regarding interviews with Looked After Children, the Assistant Director of People reported that although the feedback had been written up in a generic template, the discussions with the children themselves were more flexible; i.e. discussions with a 16 year old were very different than that for a 5 year old, despite seeking the same information.

Supporting documents: