Agenda item

Review of Housing Service's Complaints Policy

Report of the Director of Community and Children’s Services.

Minutes:

Members received a report of the Director of Community and Children’s Services regarding the Complaints Policy for Housing Services. In response to a Member’s question, officers undertook to clarify that complaints must be made within 6 months of the event in question.

 

RESOLVED – That the report be noted and the draft Complaints Policy & Procedure be agreed in principle.

Supporting documents: