Agenda item

Report of the City and Hackney Clinical Commissioning Group.

The Chairman welcomed Dr Victoria Holt (Clinical Lead, CHUHSE), Dr Haren Patel (CCG Board Member and Clinical Lead for Out of Hours) and Ryan Ocampo (Programme Manager – Urgent Care, CCG) to the meeting.

Dr Patel and Dr Holt took Members through the report, noting that there had been a robust procurement process and that close contract monitoring was in place. CHUHSE had been awarded the contract and began its service in December 2013. Dr Holt advised that CHUHSE was completing more calls on the phone, visiting fewer patients, and recommending fewer visits to urgent care centres than its predecessor had, thus indicating a more efficient service and ensuring patients were not unnecessarily attending A&E. In response to Members’ questions, Dr Holt commented that the initial hurdle faced by the service had been problems with the call handling service; this had initially had been subcontracted to the provider of the local 111 service but had been brought in house since September 2014. Dr Holt also advised Members of an overnight nursing service being put in place; this was in early stages but would be available seven days a week once up and running and would ensure a high standard of palliative care.

RESOLVED – That the report be noted.