Agenda item

Compensation Policy

Meeting of Housing Management and Almshouses Sub (Community and Children's Services) Committee, Monday, 26th September, 2016 1.45 pm (Item 8.)

Report of the Director of Community & Children’s Services.

Minutes:

The Sub Committee considered a report of the Director of Community & Children’s Services regarding the Compensation Policy. In response to Members’ questions, officers undertook to clarify that Barbican leaseholders were not included and confirmed mediation was included in the Complaints Policy.

RESOLVED – That the Compensation Policy be approved for use as part of the Complaints management process.

Supporting documents:

Compensation Policy, item 8. PDF 84 KB
Compensation Policy Appendix, item 8. PDF 242 KB