Agenda item

Service Level Agreement (SLA) Review

Report of the Director of Community and Children’s Services

Minutes:

The Committee received a report of the Director of Community and Children’s Services in respect of the quarterly review for Service Level Agreements between January and March 2017.

 

Members noted that, in order to achieve 100% performance, residents were encouraged to use the generic email addresses for the BEO, rather than email direct to individuals.  In respect of cleansing, Members noted that it was not practical for the barrier at the entrance to the Garchey bay next to Defoe car park to be down during the day but it might be possible to do so at night.  Officers advised that this was being looked into further.

 

RESOLVED, that – the report be noted.

 

 

Supporting documents: