Agenda item

The Sub Committee welcomed Martin Hammond, Manager of the Tenancy Support Team, to the meeting. Mr Hammond had presented in 2015 and gave an update on the Team's work. He advised that the main changes from last year stemmed from the effects of austerity measures and welfare reform, and detailed some case studies to demonstrate the depth and breadth of the work the Team undertook. Tenants were becoming more vulnerable, needing further management to secure access to services, welfare casework, and budgeting in light of universal credit.

Members discussed the presentation, raising the issue of lack of technological access and skills of those applying for benefits, and the possibility for those in need to fall through cracks in the welfare system. As such, officers undertook to raise the issue with partners at London Councils.

The Sub Committee thanked Mr Hammond for the work of him and his team, and for his presentation today.