Agenda item

Introduction to the AMEY Manager

Richard Yates, Account Director, AMEY to be heard.

Minutes:

The Interim Account Director for AMEY, Richard Yates gave a presentation to the Committee on the challenges and problems encountered over the past twelve months with the City’s cleansing contract and future plans to resolve these issues.

 

The Interim Account Manager sought to reassure Members that although there had been failings in the past year due to cost cutting measures within AMEY, recent improvements had been made and in May 2017, 11 of the 12 KPIs had been met. The Interim Account Manager explained to Members that the contract with the City Corporation was extremely important to AMEY and they were committed to ensuring performance would not suffer.

 

In response to Members’ questions, the Interim Account Director confirmed the following:

·         That replacement brooms had been ordered thus ensuring that quality of equipment used was not compromised.

·         That the one outstanding KPI was the most demanding of the targets and required a number of contingency plans in place in order for it to be achieved.

·         That although he had joined AMEY in a temporary capacity in order to address the recent failings, it was hoped that he would later join the team permanently and that there would not be any further issues.

 

The Chairman thanked the Interim Account Director for demonstrating AMEY’s commitment to their contract with the City Corporation.

 

RESOLVED – That the Committee note the Presentation.