Agenda item

Service Level Agreements Quarterly Review: January-March 2019

Report of the Director of Community and Children’s Services.

Minutes:

Members received a report of the Director of Community and Children’s Services, which provided an update on the Estate-wide implementation of Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for January to March 2019.  The report also included comments from the House Officers and Resident Working Parties and an on-going action plan for each SLA.

 

RESOLVED, that – the report be noted.

Supporting documents: