Agenda item

In response to a question on the current level of resourcing at the Estate Office, Members noted that this had also been discussed at the RCC on 4 March 2019.  The Director advised that a restructure of the Estate Office had started two years ago and some delays had occurred as a result of the time taken to negotiate job evaluations; which were essential for offering competitive salaries. Members noted that the job evaluation procedure had recently been amended to make them more simplistic; the more recent evaluations were being processed quicker and the backlogs were being cleared.  However, following Grenfell, a further restructure (of the ongoing restructure) had been required and, whilst some good progress had been made, there was still some work to do, including obtaining relevant approvals, before it could be completed.

The Assistant Director offered to follow up on the budget carry forwards being used to fund the entrance to the Wildlife Garden.

There was a request as to whether residents could receive text notifications of their parcel deliveries, if this was preferable to the current arrangement for dropping pink cards through letter boxes.  Members were reminded that the concierges handled over 100,000 parcels a year and the pink card system had been working very well since its introduction many years ago and had been reviewed by the RCC’s Parcel Delivery Working Party in 2016.   There was a general agreement that, in the first instant, this suggestion should go back to the RCC.  In the interim, officers agreed to investigate whether sending text messages would be feasible and if there were any additional cost implications.