Agenda item

Service Level Agreements Quarterly Review: October - December 2018

Report of the Director of Community and Children’s Services.

Minutes:

Members received a report of the Director of Community and Children’s Services in respect of the estate wide implementation of Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for the quarter October – December 2018.

 

·       In respect of lighting issues on the podium - the Chairman advised that he had taken this up with the Director of the Built Environment and Members noted that the Barbican Security Committee had also chased progress. 

 

·       In respect of Garden Waste – Members noted that the Department of Open Spaces were moving the waste bags more frequently.  Officers agreed to investigate residents’ complaints about the garden waste bags being of an inadequate size. 

 

RESOLVED, that – the report be noted.

 

Supporting documents: