Agenda item

IT Service Delivery Update

The Deputy Director IT and Agilisys Service Director to be heard.



The Sub Committee received a verbal update of the Deputy Director of IT and the Agilisys Service Director on the IT service delivery update.


The Committee was informed that the present service performance maintains a high-level satisfaction. There were several P1 and P2 category issues reported in the period. Any P1 issue is documented with a lesson learned report.


The Sub Committee was further advised that there will be a forensic security check on the City of London’s IT network to support the application that the City of London prepares for the annual PSN service provision certificate due in April 2020.


RESOLVED – That the Sub Committee notes the report.