Agenda item

Service Development Plan 2019-20

Report of the Director of Community & Children’s Services.


Members received a report of the Director of Community & Children’s Services relative to the Service Development Plan 2019-20.


The actions in the development plan had been RAG-rated (Red, Amber, Green), and Members requested justification for all outstanding Amber actions:



Reason for Amber

Young people (care leavers) to have practice opportunities managing finance (in addition to individual keywork sessions

New staff in place and action is being taken forward by Independent Review Officer (IRO) and through the CiCC.

To build expertise in direct work that supports resilience and wellbeing

Target date March 2020 and not overdue

Develop identification and response to adolescent neglect

New training has been undertaken, not yet completed

That each care experienced young person has a champion in the Corporation

Exploring opportunities to connect officers with young people in mentoring role/job shadowing. Virtual School Head taking action forward and can report to next Sub-Committee meeting

Welcome pack to include the purpose of different meetings, photos of workers and their roles

Need to improve details in the packs; Chairman noted the need to offer these packs in other languages, and to consider if we can use audiobooks/podcasts for those who cannot read

Care experienced young people are fully aware of our pledge

This is discussed with young people in the CiCC.

Young people in care and care leavers know the names, roles and faces of all social care staff, as there have been staff changes

Information sheet needs to be translated

Improve mental health and wellbeing of UASC looked after children

The Corporation is developing extended service for UASC. In progress with new partnership with Coram to develop service.

Young people have a choice of support services including wellbeing

Same as above

Care leavers will be supported to make use of their health histories in their pathway plan reviews

Updated to GREEN

Continue to improve our understanding of the cultural practices and lifestyles of the young people in our care

Updated to GREEN

Strengthen Equalities and Inclusion

Ensuring audits and KPIs measure 9 protected characteristics. Further update to be provided at next meeting.

Young people receive a consistently good service from children’s social care and early help. A thorough induction is in place to enable workers to be in a position to support young people well

The process was formalised in January with plan to offer formal induction session every 6 months.


RESOLVED, that – the report be received and its contents noted.

Supporting documents: