Issue - meetings

SLA Review

 

 

Meeting: 08/10/2021 - Barbican Residential Committee (Item 13)

13 Service Level Agreement (SLA) Quarterly Review: April - June 2021 pdf icon PDF 117 KB

Report of the Director of Community and Children’s Services.

 ...  view the full agenda text for item 13

Additional documents:

Minutes:

The Committee received a report of the Director of Community and Children’s Services which updated Members on the review of the estate wide implementation of Service Level Agreements (SLAs) and Key Performance Measures (KPIs) for the quarter April – June 2021. The report also provided comments from the House Officers and the Resident Working Party and an ongoing action plan for each of the SLAs.

 

RESOLVED, that – the report be noted.

 

 ...  view the full minutes text for item 13

Meeting: 27/09/2021 - Barbican Estate Residents Consultation Committee (Item 11)

11 Service Level Agreement (SLA) Quarterly Review: April - June 2021 pdf icon PDF 117 KB

Report of the Director of Community and Children’s Services.

 ...  view the full agenda text for item 11

Additional documents:

Minutes:

The Committee received a report of the Director of Community and Children’s Services which updated Members on the review of the estate wide implementation of Service Level Agreements (SLAs) and Key Performance Measures (KPIs) for the quarter April – June 2021. The  report also detailed comments from the House Officers and the Resident Working Party and an ongoing action plan for each of the SLAs.

 

RESOLVED, that – the report be noted.

 ...  view the full minutes text for item 11