Issue - meetings

Service Level Agreement Review

Meeting: 18/03/2019 - Barbican Residential Committee (Item 12)

12 Service Level Agreements Quarterly Review: October - December 2018 pdf icon PDF 56 KB

Report of the Director of Community and Children’s Services.

 ...  view the full agenda text for item 12

Additional documents:

Minutes:

Members received a report of the Director of Community and Children’s Services in respect of the estate wide implementation of Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for the quarter October – December 2018.

 

·       In respect of lighting issues on the podium - the Chairman advised that he had taken this up with the Director of the Built Environment and Members noted that the Barbican Security Committee had also chased progress. 

 

·       In respect of Garden Waste – Members noted that the Department of Open Spaces were moving the waste bags more frequently.  Officers agreed to investigate residents’ complaints about the garden waste bags being of an inadequate size. 

 

RESOLVED, that – the report be noted.

 

 ...  view the full minutes text for item 12

Meeting: 04/03/2019 - Barbican Estate Residents Consultation Committee (Item 7)

7 Service Level Agreements Quarterly Review pdf icon PDF 56 KB

Report of the Director of Community and Children’s Services.

 ...  view the full agenda text for item 7

Additional documents:

Minutes:

Members received a report of the Director of Community and Children’s Services.

 ...  view the full minutes text for item 7